Technical Support dell latitude 7350

[bbss111]

hello, I have latitude 7350
When I connect the ac adapter it will not go to pre boot system assessment i turn off the laptop and remove ac adapter and turn on it will go automatically to epsa
who can help me fix
(I removed the main battery because it's not working, and I am using the second battery)

 

[Ahmad Safari]

Hello
If it is possible, upload a video of the problem.
Thank you