Technical Support Hp 15 LA-C921P POWER OFF WHEN REMOVING ADAPTOR

[I4itsolution]

Hp LA-C921P Have problem, it's working fine in AC mode and battery charging when remove adaptor from lap it's power down within 30sec. How to solve this issue pls help

 

[Hosein Asadolahi]

Hp LA-C921P Have problem, it's working fine in AC mode and battery charging when remove adaptor from lap it's power down within 30sec. How to solve this issue pls help

test with another battery .

 

[I4itsolution]

Yes, same issue

 

[Hosein Asadolahi]

Yes, same issue

laptop start normaly without adaptor or not ?
always after 30 sec laptop turn off ?
after 30 sec when laptop turn off push the power button and see laptop going on or not ?and how much work ?

 

[I4itsolution]

laptop start normaly without adaptor or not ? no
always after 30 sec laptop turn off ? yes
after 30 sec when laptop turn off push the power button and see laptop going on or not ?and how much work ? turn on and work 30 sec then off

 

[I4itsolution]

Dear any solution

 

[Hosein Asadolahi]

Dear any solution

you didnot answer me
laptop start normaly without adaptor or not ?
always after 30 sec laptop turn off ?
after 30 sec when laptop turn off push the power button and see laptop going on or not ?and how much work ?

 

[I4itsolution]

1.Without adaptor power on hp logo come and off
2.After 30sec it's power off
3.yes on logo come after that power off

 

[Hosein Asadolahi]

1.Without adaptor power on hp logo come and off
2.After 30sec it's power off
3.yes on logo come after that power off

at first program bios with clear me bios file .
if same issue
you must voltcheck b+ an other voltage when only battery connected and started laptop and replay them .