Technical Support LA-9531P

[Tomaskas]

Hi,
This Acer e1 572g having problems when booting.
1. When I press the power button the laptop sometimes turns on after a few minutes sometimes straight away.
2. The laptop is without a screen ( please check the attached files ) Could this be an issue? The power button sensor?
3. Or does it has something to do with RAM OR SSD ?
4. Because when the laptop is working. It freezes for no reason.

Thank you

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  Hello Sir again, thank you for your reply. Sorry, I don't how to reply to my previous post, so I had to create a new one. I tried to contact customer service but they responding very slow.
  
  
  
  
• I removed the GPU coil, to convert to UMA. But nothing changed. I noticed strange symptoms with the power button. When I press it normally, nothing happens but when I press harder and move it around. The laptop turns on. Please check Video. thank you

 

[Tara Laptops]

pls chk voltage on power button input of i/o. when u press power button

 

[Ahmad Safari]

Hello
The three-pin sensor(HALL SENSOR) on the board is probably broken. Take it out and test without the sensor.