Technical Support earport is not working sir!

[user60394]

dell 7559 AM9 Board in internal output speaker is ok, but headphone is not working error
alc3246 ic in all supply voltage is present, how can i try for next solution help me sir!

 

[Hosein Asadolahi]

hi
plz check this pin . when you plug in aux jack this pin must be low . is it ok ?

 

[user60394]

thank you bro!
i returned it because Customer cann`t wait!