File Request TPM ERROR MESSAGE

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MotherBoard Model
MOCKINGBIRD-L CML UMA 6L 19746-1
Laptop Model
LATITUDE 3510
When getting on it shows tpm device not detected . i am posting my old bios and serial number if it's bios issue
 

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Support Staff no.1

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Reputation:

If the TPM is a TPM 2.0 and is not detected by Windows, verify that your computer hardware contains a Unified Extensible Firmware Interface (UEFI) that is Trusted Computing Group-compliant. Also, ensure that in the UEFI settings, the TPM has not been disabled or hidden from the operating system.
 
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