File Request Samsung sound bar HW-KM45c/zc

[Mamdouh]

I have this sound bar that would not connect to Bluetooth and would not update firmware from USB. I downloaded the update file and compared it to BIOS file, but I could not figure how to do it. Can you help? thanks. can you extract the BIOS from the update file?

 

[Salimeh Bolboli]

I have this sound bar that would not connect to Bluetooth and would not update firmware from USB. I downloaded the update file and compared it to BIOS file, but I could not figure how to do it. Can you help? thanks. can you extract the BIOS from the update file?

 

[Mamdouh]

Thank you. it did the same thing. may be the Bluetooth board is bad,.

 

[Support Staff no.1]

yes
maybe its not related to bios