Technical Support Asus S400C problem keyboard

[williams84]

My pc won’t turn on
I reprogrammed bios with your bios and it works
But the keyboard doesn’t work properly.
Must I change the motherboard?
the keyboard is New because I burned Flat cable of old keyboard for Remove the bios

 

[Hosein Asadolahi]

My pc won’t turn on
I reprogrammed bios with your bios and it works
But the keyboard doesn’t work properly.
Must I change the motherboard?
the keyboard is New because I burned Flat cable of old keyboard for Remove the bios

i guess this problem because of windows region . when you program bios maybe change region and you must change windows (clean install ) , or you must testing keyboard in windows live . test it , if problem not solve , you must test keyboard or replace with new one and test again .

 

[williams84]

I install new windows but the keyboard doesn't work also before windows in setup bios. If I press F2 nothing happens.
But
I found that you gave me a different bios. I wanted S400CA and not S500CA

 

[Hosein Asadolahi]

I install new windows but the keyboard doesn't work also before windows in setup bios. If I press F2 nothing happens.
But
I found that you gave me a different bios. I wanted S400CA and not S500CA

ok , send here ( bios backup ) and ( motherboard model number and revision ) and ( laptop model number from under laptop ).

 

[williams84]

Yesterday Your friend give me NEW bios.
I flashed NEW bios and now keyboard works but num lock is permanent Not disable with fn+numlock. So key I is 5 key K is 2 etc...
Is the problem of bios ? I can’t update because it’s last Update

 

[williams84]

I solved!!!