Technical Support Dell Inspiron 15-3521, 5 Beep Code - No Picture

[Mike Gou]

Hello.
I have a problem with this laptop DELL INSPIRON 15-3521 (Motherboard VAW01 LA-9101P REV 1.0).
At first it came with 1 beep code continuously and no picture. I flashed the bios and it turned on but now some times it does not turn on and gives 5 beep code, which Dell states it is Real Time Clock Power Failure. The cmos battery is new.

Do we have any idea what it could be or where to start diagnosing?
Thank you.

 

[Ahmad Safari]

Hello Did you measure the voltage? Do you have all the voltages? If you measure the voltages and you don't see the picture, this problem is related to the graphics chip.