Technical Support hp envy x360 convertible does not power off completely

destinycenter

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Hello, very strange thing here, don't know if someone had faced this.
When you shut down this laptop it appears to go off but after about 20-30 seconds it's fan starts spinning alone continuously.
The only way for it to stop is to either press the power button to on it or to connect the charger.

I'm so far as the charger is connected, it will remain 'off', but if you disconnect the charger, after some seconds, the fan will start spinning while off.
I've updated the Bios, nothing.
 
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