Technical Support X1 Carbon 3gen Lock icon after Program BIOS

[Roollice]

How to fix this problem. It still lock after program BIOS.



Many thanks.

 

[Hosein Asadolahi]

your system have startup password .

 

[Roollice]

YES. the chip U42 on motherboard maybe lock. we need resource file to clean it. The problem like Lenovo T420 T430 ..... Please offer us the file to clean.

 

[Hosein Asadolahi]

you must request in unlock bios password section in dr bios site , not here .

 

[Roollice]

Many thanks.