Technical Support surface pro 4 no display

[user50857]

hello!
i need help.
i have a surface pro 4 but it has no display.
first i can not reconize if it turns on or not but i removed the screen and saw that CPU gets hot.
i have seen your tutorials and 12V and B+ is present.
i have tried a new screen, have disconnected the battery, tried a 100% working bios, tried with external monitor but i havent solved anything.
can you help me in this case?

 

[Hosein Asadolahi]

hello!
i need help.
i have a surface pro 4 but it has no display.
first i can not reconize if it turns on or not but i removed the screen and saw that CPU gets hot.
i have seen your tutorials and 12V and B+ is present.
i have tried a new screen, have disconnected the battery, tried a 100% working bios, tried with external monitor but i havent solved anything.
can you help me in this case?

what is the motherboard model number ?

 

[user50857]

 

[user50857]

any help?

 

[Hosein Asadolahi]

I had exactly the same problem, I solved the problem with the BIOS program with the exact file for the same board. I guess that's your problem.

 

[user50857]

i will try it thanks